MS Outlook 2003 IMAP Configuration

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To set up MS Outlook 2002/2003 email for HyperOffice, follow these steps:

1. Open Microsoft Outlook. From the Tools menu, select E-mail Accounts.

Note: If E-Mail Accounts does not appear, it may be hidden. To un-hide it, click on the small downward arrow at the bottom of the Tools menu to reveal any hidden menu options.

2. The E-mail Accounts window appears. Click the Add a new e-mail account option.

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Then click Next.

3. The Server Type dialog appears. Select the IMAP option.
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Then click Next.

4. The E-mail Accounts dialog appears. On this dialog type your user information:

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Your Name:
  • Type your first and last name (what you want to appear in the "From" line when you send email to other recipients)

E-mail Address:

  • Use the email address that you normally use or that your administrator has given you (for example, This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you have a custom domain setup).

Server Information: Enter the following information:

  • Incoming Mail Server (IMAP): imap.HyperOffice.com
  • Outgoing Mail Server (SMTP): enter your ISP’s SMTP server address.

Note: If your company has purchased Business Email, you will need to contact your HyperOffice account administrator for SMTP settings.

Logon Information:

  • In the Username field, type your HyperOffice email address.
  • Type in the password you use to get into your HyperOffice portal.


Note: Do not enter your HyperOffice username only. You need your full HyperOffice email address to access your HyperOffice IMAP account.

5. Additional Settings (Internet E-mail Settings). Please follow the instructions in this step only if your SMTP server requires authentication.

When you have completed the information in step 4, click the More Settings button.
The Internet E-mail Settings dialog appears.

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  • Click the Outgoing Server tab. Select the My outgoing server (SMTP) requires authentication option.
  • Select the Log on using option and complete the User Name and Password fields.
    Select the Advanced Tab
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  • Set the IMAP port to 143
  • Set the SMTP port to 587
  • Slide the Server Timeouts to Long (10 minutes)
  • Click OK.
  • The main email accounts settings window appears.

5. Click Next to continue the settings.
 


6. Click Finish.

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Outlook appears.

You have completed the settings for the IMAP Account.

7. A prompt appears asking you to log on to your account. Verify that the option labeled, "Remember password", is selected if you do not want to enter the password every time you check your email.

To watch a video tutorial on how to configure Microsoft Outlook with HyperOffice mail click here.