Simple Mail Transfer Protocol (SMTP) is the outgoing server of your Outlook Email setup. Users who have purchase HyperOffice Business Email, will be provided access to our SMTP servers upon request.
SMTP information is provided to the Level I Administrator. The Level I Administrators request and administer to their community, the SMTP information. If you are not the Level I Administrator of your account and do not know your SMTP information, please contact your Account Administrator for those details.
Setting up SMTP Server in Outlook
While setting up an IMAP or POP account on your computer or mobile device, it often will prompt you for outgoing SMTP information.
In Outlook, there are two areas you will need to fill in information:
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The first is the "Outgoing Mail Server (SMTP)" on the main email setup page.
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The second is under "More Settings", under the "Outgoing Servers" Tab.
The Outgoing Mail Server (SMTP) will be provided to you by your Administrator and should have a format like: smtp.<mailserver>.com
Clicking "More Settings", and selecting the "Outgoing Servers" tab, you will then select My Outgoing Server Requires Authentication, and click log on using the username provided to you by your Administrator.
The format is similar to
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.
The password will be provided to you at the time you receive your username.
NOTE: If you are the administrator for your account and do not have your SMTP information, please email a request to have SMTP provisioned for your portal to
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. Please specify your organization's name and how many SMTP user accounts you need. Please allow one business day for set-up.
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